Guarantee

We are very confident in our hosting services. We provide fast, reliable, feature rich hosting services and believe that you will be completely satisfied with the level of service we provide. Should you decide to cancel your hosting account within the initial 45 day period, you will receive a full refund of your hosting fees.

Our Promise To You
We guarantee 99.99% server and network uptime.*
We will always provide 24/7 online customer support.
Your website will be connected to the internet over redundant internet connections at all times.

45 Day Moneyback Guarantee
3Essentials offers a 45 day moneyback guarantee for hosting. Should you decide to cancel your hosting account within the initial 45 day period, you will receive a full refund of your hosting fees.

No refunds are given for domain registrations.
No refunds are given for setup fees incurred for the configuration and setup of a dedicated server.
No refunds are given for SSL Certificates.

*99.99% uptime does not include downtime for scheduled maintenance. Please read our Terms Of Service for further details.

Why Us?

3Essentials Hosting
Owning a Small Business is a challenging and rewarding experience. We know. We are a small business, too. At 3Essentials, we sell solutions not products. Our hosting services are designed with Small Businesses in mind and we are dedicated to providing a better experience through highly available systems, and fast, friendly support that is available when you need it 24 hours a day, every day.

Our Pledge
We are dedicated to providing reliable services with quality customer support by using the latest technologies at an affordable price.

How We Operate
3Essentials takes pride in providing quality support to our customers. Our technicians are available 24x7 via email or online chat to resolve problems that our customers may experience.
We monitor all of our systems 24x7x365 to ensure they are up and available with no interruption. We monitor our systems for performance and reliability. When degradation is found we immediately formulate a plan to upgrade and/or replace the system with minimal impact to our customers. All planned outages are posted in advance on our systems status page located within our “My Account” area.

Customer Satisfaction
Customer satisfaction is the most important aspect of our business. We maintain a very high customer satisfaction rate from 3rd party comparison sites, such Webhostingstuff.com. We encourage our customers to provide feedback on our services by clicking “Rate Us” on our Home Page. We have multiple managers available to assist our customers with any concerns regarding their satisfaction with our services.

Membership
3Essentials Hosting is a proud member of the Better Business Bureau.

Did You Know?
3Essentials receives more new customers every month via word of mouth than all of our advertising efforts combined.
3Essentials is owned by 3Essentials, Inc. We are not a subsidiary of a larger company.
3Essentials is a profitable company. We were not started with venture capital so we do not have a debt to repay.



"The support is fantastic. I have been with 3essentials for a while now and I have had all sorts of issues that I needed help with. The support has always been there, super quick to act, helpful and I always felt as if I am the client they care about the most!