Customer Comment on 1/8/2008 at 12:32 AM
I have a number of web sites spread among several web hosting
companies. I've been wanting to consolidate the sites in once
place, and that's going to be 3Essentials. I haven't noticed any
down time, as I have with others; the pricing on multiple domains
is great; the response time on support requests has been far better
than I've had with others; the Plesk control panel makes it much
easier to do things myself, and the deal-maker for me was the
amount of spam that *doesn't* get through before I apply my own
filters, compared to the onslaught I was getting at my last host.
I've been on 3Essentials for six months now with no complaints
or problems, and excellent fast technical support when I run into
my own ignorance, so I'm starting to move my other sites over.
Customer Comment on 1/7/2008 at 1:42:00 PM
I love you guys! Great, great value and great product for the
money!! And tech support is truly awesome. I've only needed email
or online chat but they've been great! I just received the most
detailed yet clear response I've ever gotten from anyone in any
tech support dept. It was wonderful. And completely exhaustive
in answering every nuance of my questions. Wonderful!!! Keep it
Thanks so much!!
Customer Comment on 12/13/2007 at 3:41:00 PM
I've been a web designer for 7 years, and have dealt with a number
of hosts. My favorite is 3Essentials because their technical support
staff really know what they are doing. I don't have to fight to
get an issue escalated to upper-tier tech support, they seem to
all be upper-tier!
Customer Comment on 12/12/2007 at 10:00:00 AM
I'm very happy with the technical email support. Very fast indeed.
Customer Comment on 12/11/2007 at 3:44:00 PM
I have used several web hosting companies in past years and have
never been happier than I am with the support and service I have
recieved from 3essentials hosting. Highly recommended hosting
Customer Comment on 11/25/2007 at 3:13:00 PM
As always 3Essentials support is TOP notch, always quick and accurate
to resolve all of my configuration needs!
Customer Comment on 11/21/2007 at 2:58:00 PM
I was pleasantly surprised to receive such a quick response. Thank
Customer Comment on 11/19/2007 at 11:05:00 PM
Pierce and Art from Support are absolutely the best. These guys
always respond promptly and they don't sound like robots. I can't
tell you how much i hate waiting 4-5 minutes in between replies
on LIVE CHAT from these other companies. Their honesty and integrity
prove 3essentials is the place to be. I recommend 3essentials
to anyone and everyone. I plan to recommend all my clients to
them as well!
Customer Comment on 11/7/2007 at 12:30:00 PM
I am fully satisfied
Customer Comment on 11/7/2007 at 9:03:00 AM
Thanks for your great services.
Customer Comment on 10/31/2007 at 7:10:00 AM
The online chat is excellent and seems to always provide the needed
solution, and quickly!
Customer Comment on 10/25/2007 at 2:57:00 PM
Very good support. Live Online support is always avalible and
they can assist me with anything from hosting & technical.
Customer Comment on 10/24/2007 at 9:38:00 AM
As a novice, I chose 3Essentials for the clarity of it's instructions.
As can be expected, I made a couple of mistakes, which your support
department fixed quickly. I'm impressed with the speed and quality
of your team.
Customer Comment on 10/20/2007 at 9:27:00 AM
customer service is very prompt and friendly
Hardware must be good as my site runs fast
keep up the good work you guys Rock!
Customer Comment on 10/18/2007 at 10:16:00 AM
I wish i knew you guys when i started developing websites
Customer Comment on 10/17/2007 at 7:05:00 AM
Big thanks to Stacy & Art for their help yesterday answering
questions about setting up our new account. I had to terminate
my previous hosts as they were way too slow, both on bandwidth
and support resolution. I can't believe how much faster everything
is now, and your support team has so far been amazing. I hope
this level of service is maintained, as it's the most responsive
support I've experienced in my dealings with service providers
Customer Comment on 10/9/2007 at 3:19:00 PM
In the few times that I have had to contact technical support
for my sites, the responses have always been prompt, the messages
clearly written and explanative of not just how to solve the problem,
but why the problem existed. I am extremely happy with the support
I have received by this company.
Customer Comment on 10/2/2007 at 2:28:00 PM
Running a small graphic design and web development company, I
use 3essentials to host my own sites and occasional customer sites
who need a new host. Due to the nature of the projects I am in
contact with their support team regularly to request changes or
ask for help with hosting setups. I've always been very impressed
with the rapid response and effective communication and excellent
response of the support team at 3essentials.
Keep up the great work, I always recommend you to everyone I
Customer Comment on 9/28/2007 at 3:43:00 PM
I received support from Jeremy.
His response was very fast and was able to help and resolve my
request quickly and efficiently.
Very good customer service.
Customer Comment on 9/19/2007 at 3:29:00 PM
I deleted a database by mistake, so I really needed service for
the first time since 2004 at . Excelent work, nice people, problem
Customer Comment on 9/19/2007 at 10:21:00 AM
The customer support was super fast. It took 17 minutes from the
time I submitted a support ticket until I got the notification
that the changes had been made exactly as I'd asked. They also
wanted me to verify the changes on my end. That tells me that
they are dedicated to my complete satisfaction.
It was Pierce who helped me with this (according to the email).
He deserves a raise!
Customer Comment on 9/12/2007 at 5:30:00 PM
This is the NUMBER ONE web hosting company to use. Not only is
the price right, their technical support is fast and on the money.
If you small time webmaster or a large company this is the service
Customer Comment Date: 9/7/2007 at 8:37:00 AM
absolutely hassle free service. A simple query to the servicing
department gets any question answered very quickly.
Customer Comment on 9/6/2007 at 9:07:00 PM
These guys killed themselves for us. Talk about fanatical technical
Customer Comment on 9/5/2007 at 7:43:00 AM
Support personnel must be the most patient people in the world.
Response is outstanding.
Customer Comment on 9/3/2007 at 9:23:00 PM
Their support staff was so helpful and quickly responded to all
requests and questions I had while transitioning development of
the site to myself.
Customer Comment Date: 9/2/2007 at 12:11 PM
There customer service is incredible. As a result of some initial
difficulties with my setup, the customer service manager took
it upon himself to help me step by step, even though the problem
did not seem to be directly related to the 3essentials setup.
He has been available what seems to me to be 24/7 (evenings, weekends,
all hours) and never flagged in his willingness to help no matter
how goofy or obscure the problem. I'm sure they spent the pittance
they get from me in a year in the first month of service. I can't
imagine why anyone would use any other host.
Customer Comment Date: 9/1/2007 at 7:15 PM
Being a self-funded start up company I decided to attempt my hand
at building my own website. Once that was accomplished (somewhat
anyway), my next step was to locate a hosting company. This company
(3essentials.com) had an extremely low downtime rating and offered
pretty much the most bang for the buck.
While those two items are obviously important (and have remained
true for the last 6 months), I also discovered that support is
another extremely important component that should be taken into
consideration. As with the other two, 3E has done an excellent
job in helping me out with my site. My questions are answered
immediately via "live chat" or in the rare event that
they are tied up, I usually receive an email response within five
minutes. In addition, their responses are in layman's terms which
is nice for someone who, for the most part, doesn't really have
a clue what they are doing! lol.
Seriously, I really can't recommend them enough.
Customer Comment on 8/25/2007 at 9:15:00 AM
I can't imagine a better service/support than yours! Thanks a
lot. You are my hosts forever.
Customer Comment on 8/16/2007 at 11:12:00 AM
The Support Staff went over and above to fix the problem with
my site. I appreciate their commitment and persistence in this
Thank you all!
Customer Comment on 8/12/2007 at 7:50:00 PM
The response time has been outstanding. I am very happy so far
Customer Comment on 8/10/2007 at 12:17:00 PM
Very quick response.
Customer Comment on 7/31/2007 at 7:46:00 AM
Though it took a few emails to get the permissions straight, every
single tech support person answered all my questions fully and
quicker than expected, often responding within minutes of the
More so, the service is quite a bit more 'snappy' than my last
shared hosting provider; so far, I am quite pleased I made the
Customer Comment on 7/31/2007 at 7:44:00 AM
Great experience. Third hosting company I have tried and by far
Customer Comment on 7/31/2007 at 7:43:00 AM
Had to speak to Jeremy of Support regarding an issue involving
port numbers set up with Outlook. He went out of his way to help
and the problem was solved. I was very impressed. Thanks again!
Customer Comment on 7/29/2007 at 8:41:00 AM
I don't know how much you're paying Jeremy in support but you
need to give that guy a raise! Cause he's awesome!
Customer Comment on 7/29/2007 at 8:39:00 AM
Thank you, Stacy! You ROCK!
Customer Comment on 7/25/2007 at 9:12:00 AM
prompt customer service, very pleased.
Customer Comment on 7/20/2007 at 4:10:00 PM
Absolutely the BEST Customer Service, Support, and Access to your
Customer Comment on 7/20/2007 at 3:14:00 PM
Best Hosting on The NET!!!
Customer Comment Date: 7/9/2007 at 9:16:00 PM
This was a really great experience. It was only my second problem
since I purchased the site and the problems were always handled
quickly and wonderfully.
Customer Comment Date: 6/23/2007 at 12:01:00 AM
Exceptional response times!!!
Customer Comment Date: 6/22/2007 at 7:24:00 PM
Your support staff,without exception, have been 1st class. All
support requests have been dealt with very promptly and in a very
In each case responses have been detailed and informative.
White Rock Solutions
Customer Comment Date: 6/22/2007 at 4:11:00 PM
Every single time (approx. 20 times) I have dealt with your personnel
they have been courteous, knowledgeable and friendly. I appreciate
the high level of service I continually receive.
Customer Comment Date: 6/20/2007 at 4:00:00 AM
thanks for your quick support and cooperation in less than 30
minutes ...you people are great...
Customer Comment Date: 6/17/2007 at 10:52:00 AM
After coming from a 'less than adequate' host, I've found the
3Essentials Team to be absolutely outstanding. They are responsive
and always helpful. Thanks for making my job easier,
Customer Comment on 6/11/2007 at 9:23:00 PM
Fast and great support!
Customer Comment on 6/5/2007 at 9:42:00 PM
3Essentials is a great team that brings solid hosting solutions
to the internet arena. We already have 4 websites with them and
will be sending at least another dozen over. Great Job 3Essentials!!
Customer Comment on 6/1/2007 at 7:06:00 AM
I love the support you offer. The live support was instant and
I my question was answered in under 5 minutes. What great service.
Also, the plans offered have all the features at a great price.
The PLESK control panel is easy to use. Thank you for providing
such a great service.
- IT Manager
Customer Comment Date: 5/31/2007 at 11:52 AM
I honestly don't know how you are able to provide such excellent
Customer Comment Date: 5/30/2007 at 10:45 AM
I've been with 3essentials for many years now and have had great
success with all my domains.
Customer Comment Date: 5/29/2007 at 11:00 AM
Excellent service form 3essentials helpdesk. I never thought that
my very first website set-up would be this easy. I will recommend
this to all my friends.
Customer Comment on 5/26/2007 at 7:45:00 AM
Great service right from the start.
Sales came online promptly with chat system and answered all my
questions with clear and precise answers.
Signup was straight forward with response emails as to status
of signup and prompt account activation. Clear instructions for
logging in to my account. I was able to login and setup my hosting
with no questions. Integrated webmail is a sweet system.
I submitted a simple support ticket with low priority on something
I messed up. It was dealt with in short order.
Thanks for the great service!
Customer Comment on 5/22/2007 at 3:48:00 AM
Amazing support response. Everything was done property the first
time, it is a great improvement to be working with these individuals
over my previous hosting provider!!
Customer Comment on 5/9/2007 at 12:24:00 PM
3Essentials is nothing short of fantastic. From price to product
to support - I have gotten much more than I expected!
Customer Comment on 4/9/2007 at 2:09:00 PM
I've been very pleased with the service offered by these folks.
My last hosting company had a forum, and 3essentials doesn't,
which made me concerned their service wouldn't be up to snuff,
but they've been excellent. I've made numerous queries at varying
levels of technicality, and they've taken care of everything in
a reasonable amount of time.
Customer Comment on 4/6/2007 at 12:57:00 PM
3Essentials has the best support staff I've ever had to work with.
They're incredibly fast and very helpful.
Customer Comment on 4/6/2007 at 12:06:00 PM
Super Support !!!!
Customer Comment on 3/28/2007 at 11:38:00 AM
Just opened a ticket and got very prompt, courteous, and great
support from a rep named Pierce. Thank you for a great experience!
Customer Comment on 3/19/2007 at 8:00:00 AM
Kudos to your technical support team waiting to solve my problems....which
were plenty....thank you. I wouldn't do anything any other way
Customer Comment on 3/19/2007 at 7:50:00 AM
Just wanted to give a special thanks to Russ, the
Operations Manager, and Art in the support team. Both very incredibly
helpful, and on a Sunday after 5pm to boot! Very impressed because
the problem was an issue with the configuration of your servers
and most tech teams I've dealt with in the past (from other companies)
enjoy pushing these issues off to a client issue, and resolutions
are drawn out or never take place. I can't thank you them enough
for resolving this so quickly!
Customer Comment on 3/7/2007 at 4:54:00 PM
Customer Comment on 3/6/2007 at 2:22:00 PM
The technical support team is amazing!
They are always quick to fix an issue, usually within a couple
of minutes. I like that I can chat with them and have them walk
me through stuff, and they are super quick to respond to any emails.
There is a tech support gentleman named Rich who is worth special
mention for going beyond my expectations. Thanks!
Customer Comment on 2/28/2007 at 2:47:00 PM
This is the first time that I have ever given top marks to anyone's
I have been involved with web design and developement for 7-8
years and have subscribed with many WPS's from the very expensive
to the least and 3essentials has been the best (that's why I have
them host so many  of my sites). I am a for real person not
just the imagination of a copy writer and I reccommend 3essentials
to the most experienced web site developer to the newbie web designers.
Easy to navigate, FANTASTIC tech support, and the most affordable....it's
like the HullaHoop all over again!
3essentials is, indeed, the ultimate in cost-effective web hosting.
www.doggentler.com | www.kennstokes.com | www.associationofdogrescueprofessionals.com
| www.kgsites.com | www.jennshow.com | www.doggonerunning.com
Customer Comment on 2/27/2007 at 4:42:00 PM
These guys are good! Fast, accurate, helpful, thorough and even
friendly! You dont have to be a megasize company, either. I can't
believe they gave such good, auick service to a little guy like
me! Dump your old company and get with these guys like I did.
It's the best decision I've made in 2 years!
Good job Stacy!
Customer Comment on 2/21/2007 at 9:42:00 AM
I m very happy to host my site with you. I have never seen a hosting
company like you.
Thanks all of your service...You re in right way...
Customer Comment on 2/18/2007 at 1:22:00 PM
Excellent value. Fast and reliable. Easy to setup. Highly recommended.
Customer Comment on 2/6/2007 at 7:12:00 AM
I am greatly impressed by your service.
One thing I like the most is the prompt response from your support
team for both billing as well as technical queries.
I have recommended this sites to my friend and have also taken
a multi-domain account too.
Thank you very much. Keep up the good work.
Customer Comment on 2/4/2007 at 8:05:00 AM
Extremely quick and friendly technical support. Had my first issue
within 2 minutes of signing up (it was a mistake on my behalf),
sent them a quick email and it was resolved with confirmation
email within 20 minutes!
Customer Comment on 2/2/2007 at 4:14:00 PM
I had a slight mental problem and they gave me written directions
to fix it. Thanks Tech Support!!
Customer Comment on 1/31/2007 at 12:50:00 PM
Im a non-techie but Damon walked me through the process and was
very very helpful in getting it up and running. He is very patience
Customer Comment on 1/31/2007 at 12:33:00 PM
The first and hopefully the last time I used the technical support
they were fantastic. I had a corrupted site and they pulled my
files from a backup without a single glitch. Super fast and friendly
Customer Comment on 1/27/2007 at 7:54:00 AM
3Essentials even make special billing requirements easy!
Customer Comment on 1/27/2007 at 7:53:00 AM
I was promptly helped with a file restore from backup that saved
me several hours of work. That was much appreciated.
Customer Comment on 1/25/2007 at 7:51:00 AM
I have bombarded Art with a ton of questions via the Online Chat
(it is currently 9:30ish PM Arizona Time) and we have been chatting
for probably well over an hour. He has helped me out tremendously.
I have hosted other sites with other companies, but this is my
first time making changes myself. I have a ton of quesitions and
Art is making my stay here at 3essentials.com very easy!
Customer Comment on 1/21/2007 at 5:30:00 PM
So far so good. I am very pleased with the choice I've made in
3Essentials to host my site and to register my domain names. There
were tons to choose from and I believe that I made an excellent
choice. The support team is beyond excellent. They respond pretty
much instantly. They all have been great.
Customer Comment on 1/21/2007 at 8:45:00 AM
Honestly, I could not have asked for a better experience establishing
a new website. Your support staff is responsive and professional.
Your website is very easy to use and streamlined.
And who can beat the price?!
Customer Comment on 1/7/2007 at 9:01:00 AM
We have had one issue with our site, the live chat feature with
tech support fixed the issue in a matter of seconds, I am very
pleased with the service.
Customer Comment on 12/28/2006 at 9:43:00 AM
After having dealt with many hosting services over that past 7
years in web designing I found your service to be outstanding.
"Fast" and "easy" are a couple of words that
other hosting services don't offer. Thumbs up to 3essentials!
Customer Comment on 12/27/2006 at 11:49:00 AM
Thank you, you guys are swell all the way around.
Customer Comment on 12/13/2006 at 3:29:00 PM
I have never experienced such good customer service, anywhere,
with any other service or goods before. Your response time is
lightning-fast, explanations always clear, the staff always kind
and courteous. Your organization is a shining example to every
other company on the planet!
Customer Comment on 12/7/2006 at 12:20:00 AM
excellent response time and clear instructions, thank you
Customer Comment on 12/4/2006 at 2:26:00 PM
You guys are the best! Platinum service at some of the best prices
on the web. Everyone I've talked with (and yes, I've talked with
REAL PEOPLE from the US!) has been really helpful. I could not
recommend you highly enough, and I do whenever anyone asks me.
Customer Comment on 12/3/2006 at 1:35:00 PM
I had a couple of issues with setting up a shareware program.
Both were handled quikly and efficently by Art and possibly others.
He had to set up some permissions - wonder if that shouldn't have
been done when the site was created?
Customer Comment on 12/1/2006 at 9:09:00 AM
Their knowledge base in the support side of things leaves a lot
to be desired. Not nearly as thourough as you would hope. But
the Live support is good
Customer Comment on 11/22/2006 at 1:31:00 PM
The people at 3essentials offer totally dedicated and tireless
support. Damon specifically assisted me through a very frustrating
process with a 3rd party certificate dealer. Needless to say,
when it comes time to get another secure certificate, I'll use
Customer Comment on 11/4/2006 at 10:01:00 PM
3essentials has been a truly wonderful and trouble free hosting
service. I have absolutely no issues.
Keep up the great service!!
Customer Comment on 11/2/2006 at 11:01:00 AM
These guys are fast and very helpful. Never had a problem that
wasn't fixed right away. Great value for web hosting.
Customer Comment on 10/30/2006 at 7:19:00 AM
Courteous, responsive, knowledgable, effective.
Empowered to make decisions and take action.
Need I say more?
Customer Comment on 10/26/2006 at 2:01:00 PM
A quick guide of common functions in the control panel and how
to get to the functions would be useful for new customers that
may be unfamiliar with it.
Otherwise the hosting is perfect, support is always helpful and
our site is always fast. Even if you had problems and don't find
the service to meet your needs, there is the 30 days moneyback
They say their customers are #1, and its true.
Customer Comment on 10/23/2006 at 7:54:00 AM
Excellent response time and issue resolution. The problem was
not only fixed, the page was completely restored to it's pre-issue
state by your technician. Great Service! I would and do reccommend
you to everyone.
Customer Comment on 10/18/2006 at 9:56:00 AM
thank you very much for your great support
Customer Comment on 10/4/2006 at 8:20:00 AM
After enduring various forms of hell with other hosting companies,
3Essentials was a revelation. They deliver exactly what they advertise,
with no muss, no fuss, and no bother. I've never had a problem
of any kind, just a question - which was answered quickly and
cheerfully. I've never had any downtime that I'm aware of, and
I feel I can recommend these folks without reservation. They're
one of the good ones.
Customer Comment on 10/2/2006 at 7:54:00 AM
Excellent support and assistance.
Reaction - reply speed from tech.support very fast and accurate
even at 4:00 a.m.!!!
Customer Comment on 9/28/2006 at 1:22:00 PM
I loved this tech support, awesome turn around time!
Customer Comment on 9/26/2006 at 1:02:00 PM
I've heard about 3Essentials around 2 years ago, tested you hosting
and been you client for the past two years and I'm trying to push
your service locally as well. It just took me an hour to complete
a new hosting plan for a client of mine and I'm really happy with
your service. In the past two years I never experienced any downtime
and I can monitor the progress and hits on my site.
New Media Designer
Customer Comment on 9/25/2006 at 4:35:00 PM
Art and his people are true pros.
Customer Comment on 9/25/2006 at 9:39:00 AM
Been with you all for years. Just wanted to say "Good Job".
Keep it up!
Customer Comment on 9/16/2006 at 10:04:00 PM
My account was up and running within a few hours. I contacted
support about a problem (my fault on setup) and the problem was
rectified within an hour.
Customer Comment on 9/13/2006 at 9:58:00 PM
Your service is cool
Customer Comment on 9/3/2006 at 5:19:00 PM
I am a customer for only 2 days and there is always somebody ready
to help. Really fast response to my doubts. More will come, as
I am changing my host company, but I am already sure that there
will be no delay. Thank you guys at 3essentials.com!
Customer Comment on 8/22/2006 at 2:53:00 PM
I have been with 3Essentials for more than 3 years, and they have
always provided excellent service.
Customer Comment on 8/8/2006 at 2:07:00 PM
Support has been extremely responsive to date
Customer Comment on 8/3/2006 at 7:38:00 AM
This was my very first time getting a host, and it was definately
a positive one. Their support team is really awsome!! They are
super fast at answering your questions, and they always answer
your question to the fullest. There prices for hosting are fantastic.
Plesk is super easy to use. All in all, I think this is the best
hosting you can get. You should definately, 100%, consider there
hosting! They're the best of the best, and I thank you for all
Customer Comment on 7/21/2006 at 9:42:00 PM
well done Rich and Paul.
Customer Comment on 7/4/2006 at 8:10:00 AM
Very responsive and attentive and personable
Customer Comment on 7/3/2006 at 8:39:00 AM
Thanks so much for your help. I am very happy
Customer Comment on 6/27/2006 at 8:21:00 AM
Customer Comment on 6/17/2006 at 9:11:00 AM
I can tell EVERYONE that this is the best hosting service there
Live help, was used a lot and the friendly staff was very helpful.
Customer Comment on 5/31/2006 at 7:51:00 AM
Russ from technical support has been awesome. He has been extreemly
responsive to all my emails and stayed on my issue until it was
Customer Comment on 5/28/2006 at 3:27:00 PM
The best hosting experience available: hosting plans and domains
for every conceivable need, great technical support, and a price
that goes way beyond fair. 3Essentials proves that hosting can
be flexible and affordable, and that technical support can be
high quality, web-based AND fast!
Customer Comment on 5/24/2006 at 7:50:00 AM
Great work guys! I guess I should have known about you guys a
Vijay shankar ganesh K
Customer Comment on 5/23/2006 at 9:08:00 AM
I tried many hosting companies, but this is the first time I have
the feeling They care me as a client and a business partner and
not as an anonimous folder to enable or disable in their servers.
I strongly recomand 3essentials, also, I have to say that the
people work on technical support are very serious and kindly.
Customer Comment on 5/7/2006 at 8:11:00 AM
This is my first site I have every build. However, 3e has the
best technical services I have seen in years. I have been in IT
for over 10 years and they are giving the 'helplessness desk'
a name. It has been great working with 3e!!
Customer Comment on 4/28/2006 at 8:48:00 AM
Thank you guys for the excellent support that you have been giving
us. Thank You!
Customer Comment on 4/24/2006 at 2:57:00 PM
Very impressed with the fast, responsive and clear service. I
would definitely recommend 3essentials.com to anyone looking for
a competitively priced, well-supported website host.
Customer Comment on 4/10/2006 at 4:01:00 PM
I love 3Essentials, although it is not the most affordable service
but the quality and support are outstanding.
Customer Comment on 4/8/2006 at 9:31:00 PM
This is my first website and I am using Frontpage. Having previously
used a host that didn't reply to emails and I was having problem
after problem. I changed over to 3essentials with such fast response
and A1 support, fixing any problem and answering any query I am
Customer Comment on 4/3/2006 at 3:03:00 PM
The Support has been outstanding! Even when the crew changes at
change of shift, someone always follows up promptly on any outstanding
issues. I couldn't be happier with the service!
Customer Comment on 3/30/2006 at 10:58:00 AM
I have had nothing but positive experiences with 3essentials hosting.
The few times I have had to open tickets with support they have
always responded quickly and effeciently to resolve the issue.
Only one minor outage I can remember in my first year and it was
explained fully as to what occurred. I have recommended 3essentials
to others and will continue to do so. I find that its been the
most cost efficient and well supported hosting plan that I could
Customer Comment on 3/27/2006 at 3:31:00 PM
Great technical support! Always willing to answer any question
and help with any situation!
Customer Comment on 3/20/2006 at 4:41:00 PM
I couldn't imagine a better hosting company, anywhere. 3Essentials
is like a dream come true! Everything was so simple to set up,
and if you do happen to have questions, the support people got
back to me immediately, even when I marked my tickets "low
priority." I'm extremely impressed! Talk about an incredible
value for your money!
Customer Comment on 3/20/2006 at 7:32:00 AM
I appreciate your staffs farsightness
Customer Comment on 3/19/2006 at 8:55:00 AM
I've rarely had a serious issue with hosting at 3Essentials. Although
I had difficulty with an e-mail issue early on (over a year ago),
I have received exceptionally prompt support since. I'm very happy
with 3Essentials hosting service.
Customer Comment on 3/15/2006 at 8:48:00 AM
I was really confused, but Stacy, in your tech support extremely
helped me out. You have one gold employee in her. It was much
appreciated on my end. She is good.
www.ps2-repairs.com A new customer.. and we tech support like
Stacy I will stay one. :-)
Customer Comment on 3/9/2006 at 6:34:00 AM
I am submitting this comment form to let you guys know that your
tech support team does an excellent job. I have dealt with other
hosting services which meet the technical needs but are very poor
from a support perspective. Keep up the good work.
Customer Comment on 3/7/2006 at 12:50:00 PM
All I can say is WOW! I have accounts with multiple companies
and decided to try 3essentials because of the feedback. At first
it was a bit confusing, not because of the product but because
most companies to not give you so many options! Once you sit down
and look at what is available it is very simple. I did have one
mysql question that I contacted tech support[Rich] via email.
Finally people who can answer my question. He even corrected my
code mistake and tested it before he emailed me back. How cool
is that! By the end of the month i will be moving my 7 other sites
to 3Essentials. oh did i mention my question was answered in less
than an hour! Thanks Rich!
Customer Comment on 2/26/2006 at 4:30:00 PM
This has been my first experience with web hosting. The problems
I experienced overlapped into several areas as I encountered both
technical and software issues. The 3essentials technical support
team stayed with me right through to resolution,although not all
the issues were technical. They never tried to distance themselves
from the problems although it had to be obvious to them that some
problems were due to inexperience. To cap the service offered,
they produced a tailor-made tutorial which guided me to a successful
conclusion. I am sure not many companies would be prepared to
go that extra mile....
Customer Comment on 2/25/2006 at 8:36:00 AM
Very speedy response to tech support issues with phpBB application.
Thanks again for your help!!
Customer Comment on 2/23/2006 at 8:47:00 AM
This site was more than I bargained for. They have tutorials and
a knowledge base that I used to set up my site. They are using
the latest PLESK software. The one little problem that I had was
fixed within 24 hours. I am a very satisfied customer. And the
price was fantastic! I do rate them right at the top.
Customer Comment on 2/21/2006 at 2:28:00 AM
I was impresed by highest professionalism of technical support,
and thier quick respond. Great job!
Thank you guys
Customer Comment on 2/19/2006 at 7:11:00 AM
The support and response time for my trouble ticket was quick
Customer Comment on 2/17/2006 at 9:03:00 PM
It's nice that the default buttons for this form are all the most
excellent ones because that's how I feel about your service! I've
recommended it to many people already, just started my second
site for a friend through you guys and I'm going to start another
one. The support is especially great. I've been working in development
myself and it is so gratifying to have access directly with the
support group. They respond very quickly and with great information.
Thank you for your wonderful service!
Customer Comment on 2/15/2006 at 11:23:00 AM
No more to be said really. They are good people to work with.
Customer Comment on 2/15/2006 at 10:37:00 AM
Your support team is incredible! Yes, when I log an issue I get
the canned, automated email telling me that the issue is being
looked at and I'll hear from somebody shortly. All site do that,
but yours actually delivers. Generally within a couple of minutes
I get a detailed email back from a technition asking for the remaining
details he/she needs to give me an answer. The technition drives
to the answer fairly quickly and is always curteous! Thank you.
Customer Comment on 2/15/2006 at 9:41:00 AM
I have multiple domains with 3essentials.com If I ever run into
any issues, the sales and support team have always been very responsive
and very professional. I have had accounts with other hosts that
were "okay" But the team at 3essentials absolutely cannot
Customer Comment on 2/11/2006 at 3:29:00 PM
Running my own hosting business with the tools that 3essentials
provides is a breeze. I've never experienced a more seamless reseller
integration and their support should get an award.
Customer Comment on 2/6/2006 at 12:57:00 PM
There have been a few relatively minor technical issues, but technical
support has been fantastically responsive, knowledgeable, and
tolerant. Thank you for a job WELL DONE!
Customer Comment on 2/5/2006 at 4:31:00 PM
Support team are so great responding all hours of the day.
Customer Comment on 2/5/2006 at 10:11:00 AM
I am happy with your services, and the value I received caused
me to strongly recommanded you for 2 of my friends.
Customer Comment on 1/31/2006 at 2:28:00 PM
I've never seen customer support this good and this fast before.
Every little question I have is answered so quickly. Amazing.
Great prices AND great support?! I didn't think it was possible.
Customer Comment on 1/30/2006 at 8:31:00 PM
Very quick setup, helpful technical support, 10/10 for great service
and customer support!
Customer Comment on 1/28/2006 at 8:29:00 PM
I bought the hosting yesterday and it's been a very positive experience
thus far. My .NET website worked right from the start without
any issues at all. Also, I'm used to Plesk from before so it's
a big plus that you have it installed.
Customer Comment on 1/25/2006 at 2:41:00 PM
Thanks for your quick responses late at night. IT proves to be
invaluable everytime... and work time is not haulted....
Customer Comment on 1/19/2006 at 8:09:00 PM
I've only been a customer for a month, but I've been very impressed
with your services so far. Your technical support group is the
best online group I've ever dealt with -- fast and extremely helpful!
Customer Comment on 1/19/2006 at 10:13:00 AM
Technical support is outstanding. They address issues immediately
and put in a continuous effort to resolve problems. They were
in touch on almost an hourly basis over the New Year's holiday
weekend, all day and in the wee hours of the night, until an issue
Customer Comment on 1/17/2006 at 8:04:00 AM
Thank you very much for the helpful support email!
Customer Comment on 1/7/2006 at 8:58:00 AM
Hands down the best hosting company I have worked with. My questions
have been answered faster than any other company I've been with.
Customer Comment on 12/11/2005 at 4:28:00 PM
Thank you for all your help!!!!!!!!!!!!!! Your the greatest!!!!!!!!!!!!!!
Customer Comment on 11/28/2005 at 3:07:00 PM
Wow, finally a host that has a responsive support team. Impressed.
Customer Comment on 1/28/2005 at 8:42:00 AM
I have been with 3Essentials hosting for 2 years now and wouldn't
dream of leaving. They are great.
Customer Comment on 9/29/2005 at 2:37:00 PM
Great hosting company. Great Value for the $$, support is easy
to work with.
Customer Comment on 1/14/2005 at 8:13:00 PM
A huge pat on the back is in order for 3essentials, I had NO web
devolvement experience and I am making progress fast. I have dealt
with many companies with software devolpement and I have never
seen the fast professional service and experience that 3Essentials
Customer Comment on 10/21/2004 at 5:21:00 PM
I had a major issue and your staff "bent over backwards and
forwards" to make sure it was fixed. I am really happy with
the quick responses.
Customer Comment on 10/20/2004 at 2:51:00 PM
support responds so quickly and the always have the correct anwsers!!
keep up the good work.
Customer Comment on 9/22/2004 at 1:39:00 PM
I switched to 3Essentials because I needed good customer support
and domain management tools. I found exactly that, at a great
price and beyond my expectations. I've already begun switching
my own clients to 3Essentials web hosting. Thanks for the great
Customer Comment on 8/19/2004 at 5:26:00 PM
Great hosting company, I have been with them for about a year
now and haven't had any problems.
Customer Comment on 8/16/2004 at 10:32:00 PM
Very fast to anwser
Customer Comment on 7/17/2004 at 9:24:00 AM
I just wanted to let you know that, I really appreciate your company.
And the service you provide. It's really the best. And believe
me I have had my yelling matches with other companies. It's not
easy running a business, with some of these providers.
I expecially wanted to say that Russ in the technical department
has been exceptional with everything. Rarly do you find a compnay
these day's who take the time to provide, quality service. I hope
we can use your company as a model to provide the same service
to our customers.Really great job. And if Russ ever needs a job
he has one here in Boston.
Really thanks. I mean that. And I am not exactly Mr. patience
and tolerence. I hate to get the run around from incompetant technicians,
and no it all's with the stupid smiley faces.
Customer Comment on 7/14/2004 at 7:00:00 AM
Over the past several years I have worked with 5 or 6 different
companies hosting various websites of mine. In the two weeks that
I've been with 3Essentials, I have been more impressed than with
any other hosting company (including big name companies). They
have done an excellent job and are very responsive. I would highly
recommend their services based upon my experiences.
Customer Comment on 7/13/2004 at 9:49:00 AM
I switched from another hosting company to 3Essentials because
of poor support, my requests were ignored and hardly ever responded
to. After the first day I knew 3Essentials was different, and
I've been happy ever since.
Customer Comment on 7/13/2004 at 9:27:00 AM
A very good hosting company. I have many sites with them and haven't
had any problems. Their support is quick and very knowledgeable.
Customer Comment on 5/7/2004 at 2:08:00 AM
I have my two websites hosted by 3essentials.com because they
are responsive, helpful, and fixing problems to meet my requirements.
Customer Comment on 5/1/2004 at 7:52:00 AM
We have been a customer of 3Essentials for almost a year now and
couldn't be happier with their service. They do a really good
job with replying to support emails in a timely manner and I've
never noticed any downtime with my site.
All maintenances are sent via email so there's never a suprise.
Great Service. I really feel taken care of.
Customer Comment on 4/21/2004 at 5:33:00 PM
I am extremely pleased with the service 3Essentials has given
me. I am new to web hosting and everything was so easy to configure.
I will definetly recommend them to my friends.
Customer Comment on 4/21/2004 at 5:06:00 PM
This place has been great. Good value, lots of control, and prompt
support. I don't get the impression that I'm dealing with idiots
when I've corresponded with them, which is nice. Mostly, I love
finally having control over my email accounts/DNS/IIS etc, which
I didn't get from my former, pricier host. I hope they grow like
a weed. A+
Customer Comment on 4/19/2004 at 7:09:00 PM
They have been great, I would defintely recomend them for hosting.
Customer Comment on 3/30/2004 at 8:51:00 PM
Excellent service. I am very pleased with 3Essentials and I do
Customer Comment on 3/24/2004 at 8:20:00 PM
I'm very pleased with 3Essentials. I've been on for about 4 months.
I've had no questions, no problems, no down-time. I am also on
the cheapest plan at $4.00.
Customer Comment on 12/16/2003 at 5:13:00 PM
OUTSTANDING. Enough Said.
Customer Comment on 12/6/2003 at 9:22:00 AM
Quality hosting company here. I had a few questions before I signed
up and they answered them 30 minutes after I had submitted them
online !. The support team is really professional and courteous,
other companies could learn from these guys.
Customer Comment on 12/6/2003 at 9:05:00 AM
3Essentials is an excellent company, they were quick to respond
to my questions (same day within 2 hours !). I would highly recommend
Customer Comment on 12/6/2003 at 8:53:00 AM
They are the host I have been looking for. Friendly customer support,
and very nice control panel. A winner !
Customer Comment on 10/15/2003 at 11:34:00 AM
Excellent customer service. Very fast replies to support questions
and totally reliable service. Control Panel is easy to navigate
and offers a huge array of options. Would highly recommend this
service to anyone.
Customer Comment on 10/9/2003 at 6:11:00 PM
Very efficient tech suport team. In our web applications we use
a lot of "unusual" features, which are not always pre-configured
on web servers. But 3Essentials' team was quick and responsive
in meeting our requirements.
Strongly recommended; great value.
Customer Comment on 8/18/2003 at 12:29:00 PM
The transfer of parkvillage.org to 3essentials.com was very smooth
and the support was great. I highly recommend 3essential